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Privacy choices for your India account

Your account can connect Live Baccarat activity, wallet records, UPI receipts and device checks in one secure profile, so our Privacy Policy explains exactly how that data is…

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How our policy covers account data

mahzooz Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies when you create an account, verify your profile, browse games such as Future Shock or Bingo, contact our team, or use wallet routes such as UPI, Paytm, PhonePe and Google Pay. We collect only the data needed to run your account, meet

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security checks, process payments, respond to privacy requests and keep records required by law. Access and eligibility depend on local law and are available where local law permits. Some records, such as withdrawal checks or payment receipts, may need to be kept for compliance, fraud control
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and dispute handling even after you ask us to close an account.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Reach us about privacy requests

Privacy questions should reach the team that can see the right account record, not a public page or social thread.

Account privacy inbox Email us from the address on your account and include your account ID, the data request type and a brief reason. We will confirm receipt, check identity and reply with the next step.

Live chat privacy handoff If you start in live chat, ask for a privacy request handoff. The chat team can collect a short description, then move the case to the account team for identity checks.

Payment record checks For UPI, Paytm, PhonePe or Google Pay concerns, share the transaction reference only through account support. We use it to locate receipts, not to ask for banking passwords.

ACCOUNT DATA

Data care across games and wallet

We handle privacy as part of account operation, not as a separate promise hidden away. The same controls that protect sign-in, wallet checks, game records and contact history also shape how long…

Data we collect

We may collect your name, mobile number, email, age confirmation, device details, IP address, game activity and wallet records. Each data point is tied to account operation, security checks or legal record keeping.

Payment data handling

UPI, Paytm, PhonePe and Google Pay references help us match deposits and withdrawals to your wallet. We do not ask for UPI PINs, card secrets or banking passwords through chat or email.

Cookies and device checks

Cookies help keep you signed in, remember basic preferences and spot unusual access patterns. You can manage browser cookie settings, but some account security and session checks may not work without them.

Account security

We use identity checks, session logs and withdrawal verification to reduce account misuse. If a sign-in looks unusual, we may ask for added confirmation before showing wallet or profile records.

Retention and deletion

We keep account data only for operational, legal, tax, fraud-control and dispute needs. When retention is no longer required, we delete or anonymise records through scheduled internal processes.

Correction requests

You can ask us to correct profile details that are wrong or outdated. We may ask for proof before changing data linked to identity checks, withdrawals or payment records.

Privacy questions before you join

These answers explain the privacy points we are asked about most often before an account is opened or after a wallet record needs checking. They focus on your rights, our data use and how to contact us with a clear request.

We collect account details such as name, mobile number, email, age confirmation, device data, IP address, game activity and wallet records. Payment references from UPI, Paytm, PhonePe and Google Pay are used to match transactions.

Payment records help us credit deposits, verify withdrawals, resolve failed transfers and investigate disputed wallet activity. We use transaction references and receipt data, not banking passwords, UPI PINs or private login details.

Yes. Send a request from your registered email or through account support. We will verify your identity before sharing available account data, subject to legal duties, security needs and records we must retain.

You can request a correction if your profile data is wrong or outdated. For details linked to identity checks or withdrawals, we may ask for documents or extra confirmation before making the change.

Retention depends on the data type and the reason it was collected. Account, payment and security records may be kept while required for law, tax, fraud control, dispute handling or wallet reconciliation.

Cookies support sign-in sessions, account preferences, security checks and basic site measurement. You can change cookie settings in your browser, though some login and wallet safety checks may need cookies to work.

Access and eligibility depend on local law and are available where local law permits. If a location or account check affects access, related data may be kept to record the decision and handle queries.

Privacy choices for your India account

Reach us about privacy requests

Data care across games and wallet

Data we collect

Payment data handling

Cookies and device checks

Account security

Retention and deletion

Correction requests

Privacy questions before you join

01 What personal data does mahzooz collect?

02 Why do you need my payment records?

03 Can I ask to see my account data?

04 Can I correct my profile details?

05 How long do you keep my data?

06 Do cookies affect my privacy choices?

07 Is access available everywhere in India?

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